Frequently asked question
How long is the warranty period?
The warranty is three years from the date of purchase. In case of warranty, please contact your Voigtländer dealer.
Whom can I contact for a repair out of warranty?
The following workshop carries out repairs for Voigtländer: Photo and Film Equipment Service (FFS) Petzvalstraße 56a 38104 Brunswick Phone: 0531-23725-0 Email: email@example.com URL: www.ffs-service.de
Where can I order accessories for my Voigtländer lens?
Accessories (and spare parts, if necessary) can only be obtained from specialist dealers. The article number can be found at the respective product data on our website.
Are the current Voigtländer lenses compatible with digital SLR / system cameras?
Our lenses are in many cases compatible or adaptable with current cameras. The Classic lenses do not have autofocus. For more information, please contact your store.
What must be observed when using adapters?
Please use only high-quality adapters, e.g. original Voigtländer. The use of “no-name” adapters can lead to imaging errors or mechanical damage under certain circumstances.
Can I also use Voigtländer lenses on cameras with smaller image sensors than full-frame (e.g. APS-C)?
Of course, our lenses can also be used here. However, the change in the image angle due to the crop factor must be taken into account.
Can I use my old Voigtländer lens on a digital SLR / system camera?
Please find our new X-Mount lens 🙂 On current digital cameras many optics from the “analog” time work, as long as the bayonet is compatible and the Auflagemaß is correct. It should be noted that the specification of the focal length in older interchangeable lenses always refers to the dimensions of 35mm film in analog cameras. Due to the often smaller sensor size of digital cameras, the focal length has to be converted (crop factor). In addition, it must be assumed that the automatic functions of the camera are not supported by the lens but must be set manually (shutter speed, aperture, distance). In general, it requires a test series, if the respective combination of camera and lens is capable of satisfactory handling and imaging performance.
Can I shorten / cut off the lens hood permanently installed on some lenses?
Please note that the built-in lens hood is an important factor in the imaging performance of the lens. Any interference with the lens design will void any warranty or warranty claims.