FAQ - Frequently Asked Questions

 

Who can I contact for service or repairs?

Please contact the specialist photographic dealer from whom you purchased your Voigtländer lens directly.

Alternatively, you can also contact the following service workshop:

FFS + TRITEC GmbH
Foto- und Videogeräte Service
Petzvalstr. 56a
D – 38104 Braunschweig
Tel. 0531 – 23725- 0
Fax 0531 – 23725-11

Website: http://www.ffs-tritec.de
Email: info@ffs-tritec.de

Many cameras built in Braunschweig after 1945, such as the Vito, Vitomatic, Bessamatic, and others, can also still be repaired.

Where can I order Voigtländer products and accessories for my Voigtländer lenses?

Our products and all accessories can only be purchased through specialist dealers. You can find the article numbers in the respective product data on our website. The dealer search can be found here. >>.

Are current Voigtländer lenses compatible with digital SLR/system cameras?

In many cases, our lenses are compatible with or can be adapted to current cameras. Classic lenses generally do not have autofocus. For further information, please contact your specialist dealer.

What should be considered when using adapters?

Please only use high-quality adapters, e.g., original Voigtländer. The use of "no-name" adapters may lead to imaging errors or mechanical damage under certain circumstances.

Can I use Voigtländer lenses on cameras with an image sensor smaller than full-frame (e.g., APS-C)?

Of course, our lenses can also be used here. However, please note the change in the angle of view due to the crop factor.

Can I use my old Voigtländer lens on a digital SLR/system camera?

Many optics from the "analog" era work on current digital cameras, provided the mount is compatible and the flange focal distance is correct. Please note that the focal length specification for older interchangeable lenses always refers to the dimensions of 35mm film in analog cameras. Due to the often smaller sensor size of digital cameras, the focal length must be converted (crop factor). Furthermore, it must be assumed that the camera's automatic functions are not supported by the lens and must be set manually (shutter speed, aperture, distance). In general, a series of tests is required to determine whether the respective combination of camera and lens is capable of satisfactory handling and imaging performance.

Can I shorten or cut off the built-in lens hood on some lenses?

Please note that the built-in lens hood is an important factor in the lens's imaging performance. Any interference with the lens construction will result in the voiding of any warranty or guarantee claims.

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